Privacy policy

Privacy Policy

DEWD ("we") operates dewdcare.com. This policy explains what personal information we collect and how we use it.

What we collect

When you buy from us or take our skin quiz we collect the information you give us: name, email address, delivery address, and your quiz answers. Our payment providers process your payment details; we never see or store full card numbers. Like most websites we also collect standard technical data (device, browser, pages visited) through cookies and similar technologies, used for the site to function, to measure performance, and — where you consent — for marketing.

How we use it

We use your information to fulfil orders, manage subscriptions, respond to messages, recommend a routine from your quiz answers, and — only if you opt in — send marketing emails you can unsubscribe from at any time.

Who we share it with

Our store runs on Shopify, which processes order and customer data on our behalf. We share delivery details with our shipping carriers and use service providers for payments and email. We do not sell your personal information.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data, and object to or restrict processing. Contact us via our contact page and we will respond within one month. You can complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we handle your data.

Retention

We keep order records as long as required for tax and accounting purposes, and marketing data until you unsubscribe or ask us to delete it.